Shipping

We ship worldwide. 

Products are shipped 1 to 5 business days from the date of purchase. Expected delivery times vary and are calculated upon check out.

Once an item is shipped out, we do not have control over the expected delivery date. We see and get the same tracking information provided by the courier. 

Please note that we are not responsible for any orders that have been delivered to the wrong address as a result of an incorrect entry from the customer. 

Shipping Costs within Canada and the U.S.

Location Purchase Total Cost of Shipping
Canada $120+ FREE
Canada $0-119.99
Cost calculated during check out.
U.S. $120+ FREE
U.S.
$0-119.99
Cost calculated during check out.
International No minimum. Cost calculated during check out. Customers are responsible for covering duties and taxes.


Local Delivery within the GTA

We offer local delivery to residential addresses in Pickering and Ajax for $5.00.

We offer local delivery to residential addresses in Markham, Whitby and Scarborough for $7.50.

Deliveries are made within 5 business days. To pick this option, select "Local Delivery" at check out.

Local Pickup in Pickering, Canada

We offer free contactless pick up in Pickering, Canada on all orders. Orders are ready within 1-3 business days. Please email us if you need an order urgently and we will do our best to have it ready for you as soon as possible. To pick this option, select "Local Pickup" at checkout.

Returns

All sales are final. We do not offer any refunds or exchanges.

We inspect all items before sending it out to ensure that they are not defective.

In the case of an event where an item has been damaged during shipping, you have 5 days from delivery to report the item as damaged. Email us at hello@jodibox.com with an image of the item and details of the damage. You may be asked to return the item for further inspection. The return cost is at the expense of the buyer. Upon inspection, if the item is deemed as damaged, you will receive a full refund in the original form of payment. Refunds from a damaged item can take 3-7 business days.